Tumblelog by Soup.io
Newer posts are loading.
You are at the newest post.
Click here to check if anything new just came in.

June 27 2013

16:27

Sensor journalism, storytelling with Vine, fighting gender bias and more: Takeaways from the 2013 Civic Media Conference

mit-knight-civic-media-conference-2013Are there lessons journalists can learn from Airbnb? What can sensors tell us about the state of New York City’s public housing stock? How can nonprofits, governments, and for-profit companies collaborate to create places for public engagement online?

There were just a few of the questions asked at the annual Civic Media Conference hosted by MIT and the Knight Foundation in Cambridge this week. It covered a diverse mix of topics, ranging from government transparency and media innovation to disaster relief and technology’s influence on immigration issues. (For a helpful summary of the event’s broader themes check out VP of journalism and innovation Michael Maness‘s wrap-up talk.)

There was a decided bent towards pragmatism in the presentations, underscored by Knight president Alberto Ibargüen‘s measured, even questioning introduction to the News Challenge winners. “I ask myself what we have actually achieved,” he said of the previous cycles of the News Challenge. “And I ask myself how we can take this forward.”

While the big news was the announcement of this year’s winners and the fate of the program going forward, there were plenty of discussions and presentations that caught our attention.

Panelists and speakers — from Republican Congressman Darrell Issa and WNYC’s John Keefe to Columbia’s Emily Bell and recent MIT grads — offered insights on engagement (both online and off), data structure and visualization, communicating with government, the role of editors, and more. In the words of The Boston Globe’s Adrienne Debigare, “We may not be able to predict the future, but at least we can show up for the present.”

One more News Challenge

Though Ibargüen spoke about the future of the News Challenge in uncertain terms, Knight hasn’t put the competition on the shelf quite yet. Maness announced that there would indeed one more round of the challenge this fall with a focus on health. That’s about all the we know about the next challenge; Maness said Knight is still in the planning stages of the cycle and whatever will follow it. Maness said they want the challenge to address questions about tools, data, and technology around health care.

Opening up the newsroom

One of the more lively discussions at the conference focused on how news outlets can identify and harness the experience of outsiders. Jennifer Brandel, senior producer for WBEZ’s Curious City, said one way to “hack” newsrooms was to open them up to stories from freelance writers, but also to more input from the community itself. Brandel said journalists could also look beyond traditional news for inspiration for storytelling, mentioning projects like Zeega and the work of the National Film Board of Canada.

Laura Ramos, vice president of innovation and design for Gannett, said news companies can learn lessons on user design and meeting user needs from companies like Airbnb and Square. Ramos said another lesson to take from tech companies is discovering, and addressing, specific needs of users.

newsroominsidepanel

Bell, director of the Tow Center for Digital Journalism at Columbia University, said one solution for innovation at many companies has been creating research and development departments. But with R&D labs, the challenge is integrating the experiments of the labs, which are often removed from day-to-day activity, to the needs of the newsroom or other departments. Bell said many media companies need leadership that is open to experimentation and can juggle the immediate needs of the business with big-picture planning. Too often in newsrooms, or around the industry, people follow old processes or old ideas and are unable to change, something Bell compared to “watching six-year-olds playing soccer,” with everyone running to the ball rather than performing their role.

Former Knight-Mozilla fellow Dan Schultz said the issue of innovation comes down to how newsrooms allocate their attention and resources. Schultz, who was embedded at The Boston Globe during his fellowship, said newsrooms need to better allocate their developer and coding talent between day-to-day operations like dealing with the CMS and experimenting on tools that could be used in the future. Schultz said he supports the idea of R&D labs because “good technology needs planning,” but the needs of the newsroom don’t always meet with long-range needs on the tech side.

Ramos and Schultz both said one of the biggest threats to change in newsrooms can be those inflexible content management systems. Ramos said the sometimes rigid nature of a CMS can force people to make editorial decisions based on where stories should go, rather than what’s most important to the reader.

Vine, Drunk C-SPAN, and gender bias

!nstant: There was Nieman Foundation/Center for Civic Media crossover at this year’s conference: 2013 Nieman Fellows Borja Echevarría de la Gándara, Alex Garcia, Paula Molina, and Ludovic Blecher presented a proposal for a breaking news app called !nstant. The fellows created a wireframe of the app after taking Ethan Zuckerman’s News and Participatory Media class.

The app, which would combine elements of liveblogging and aggregation around breaking news events, was inspired by the coverage of the Boston marathon bombing and manhunt. The app would pull news and other information from a variety of sources, “the best from participatory media and traditional journalism,” Molina said. Rather than being a simple aggregator, !nstant would use a team of editors to curate information and add context to current stories when needed. “The legacy media we come from is not yet good at organizing the news in a social environment,” said Echevarría de la Gándara.

Drunk C-SPAN and Opened Captions: Schultz also presented a project — or really, an idea — that seems especially timely when more Americans than usual are glued to news coming out of the capitol. When Schultz was at the Globe, he realized it would be both valuable and simple to create an API that pulls closed captioning text from C-SPAN’s video files, a project he called Opened Captions, which we wrote about in December. “I wanted to create a service people could subscribe to whenever certain words were spoken on C-SPAN,” said Schultz. “But the whole point is [the browser] doesn’t know when to ask the questions. Luckily, there’s a good technology out there called WebSocket that most browsers support that allows the server and the browser to talk to each other.”

To draw attention to the possibilities of this technology, Schultz began experimenting with a project called Drunk C-SPAN, in which he aimed to track key terms used by candidates in a televised debate. The more the pols repeat themselves, the more bored the audience gets and the “drunker” the program makes the candidates sound.

But while Drunk C-SPAN was topical and funny, Schultz says the tool should be less about what people are watching and more about what they could be watching. (Especially since almost nobody in the gen pop is watching C-SPAN regularly.) Specifically, he envisions a system in which Opened Captions could send you data about what you’re missing on C-SPAN, translate transcripts live, or alert you when issues you’ve indicated an interest in are being discussed. For the nerds in the house, there could even be a badge system based on how much you’ve watched.

Schultz says Opened Captions is fully operational and available on GitHub, and he’s eager to hear any suggestions around scaling it and putting it to work.

followbiasFollow Bias is a Twitter plugin that calculates and visualizes the gender diversity of your Twitter followers. When you sign in to the app, it graphs how many of your followers are male, female, brands, or bots. Created by Nathan Mathias and Sarah Szalavitz of the MIT Media Lab, Follow Bias is built to counteract the pernicious function of social media that allows us to indulge our unconscious biases and pass them along to others, contributing to gender disparity in the media rather than counteracting it.

The app is still in private beta, but a demo, which gives a good summary of gender bias in the media, is online here. “The heroes we share are the heroes we have,” it reads. “Among lives celebrated by mainstream media and sites like Wikipedia, women are a small minority, limiting everyone’s belief in what’s possible.” The Follow Bias server updates every six hours, so the hope is that users will try to correct their biases by broadening the diversity of their Twitter feed. Eventually, Follow Bias will offer metrics, follower recommendations, and will allow users to compare themselves to their friends.

LazyTruth: Last fall, we wrote about Media Lab grad student Matt Stempeck’s LazyTruth, the Gmail extension that helps factcheck emails, particularly chain letters and phishing scams. After launching LazyTruth last fall, Stempeck told the audience at the Civic Media conference that the tool has around 7,000 users. He said the format of LazyTruth may have capped its growth: “We’ve realized the limits of Chrome extensions, and browser extensions in general, in that a lot of people who need this tool are never going to install browser extensions.”

Stempeck and his collaborators have created an email reply service to LazyTruth, that lets users send suspicious messages to ask@lazytruth.com to get an answer. Stempeck said they’ve also expanded their misinformation database with information from Snopes, Hoax-Slayer and Sophos, an antivirus and computer security company.

LazyTruth is now also open source, with the code available on GitHub. Stempeck said he hopes to find funding to expand the fact-checking into social media platforms.

Vine Toolkit: Recent MIT graduate Joanna Kao is working on a set of tools that would allow journalists or anyone else to use Vine in storytelling. The Vine Toolkit would provide several options to add context around the six-second video clips.

Kao said Vines offer several strengths and weaknesses for journalists: the short length, ease of use, and the built-in social distribution network around the videos. But the length is also problematic, she said, because it doesn’t provide context for readers. (Instagram’s moving in on this turf.) One part of the Vine Toolkit, Vineyard, would let users string together several vines that could be captioned and annotated, Kao said. Another tool, VineChatter, would allow a user to see conversations and other information being shared about specific Vine videos.

Open Space & Place: Of algorithms and sensor journalism

WNYC: We also heard from WNYC’s John Keefe during the Open Space & Place discussion. Keefe shared the work WNYC did around tracking Hurricane Sandy, and, of course, the Lab’s beloved Cicada Project. (Here’s our most recent check-in on that invasion topic.)

keefecicadas

As Keefe has told the Lab in the past, the next big step in data journalism will be figuring out what kind of stories can come out of asking questions of data. To demonstrate that idea, Keefe said WNYC is working on a new project measuring air quality in New York City by strapping sensors to bikers. This summer, they’ll be collaborating with the Mailman School of Public Health to do measurement runs across New York. Keefe said the goal would be to fill in gaps in government data supplied by particulate measurement stations in Brooklyn and the Bronx. WNYC is also interested in filling in data gaps around NYC’s housing authority, says Keefe. After Hurricane Sandy, some families living in public housing went weeks without power and longer without heat or hot water. Asked Keefe: “How can we use sensors or texting platforms to help these people inform us about what government is or isn’t doing in these buildings?”

With the next round of the Knight News Challenge focusing on health, keep on eye on these data-centric, sensor-driven, public health projects, because they’re likely to be going places.

Mapping the Globe: Another way to visualize the news, Mapping the Globe lets you see geographic patterns in coverage by mapping The Boston Globe’s stories. The project’s creator, Lab researcher Catherine D’Ignazio, used the geo-tagged locations already attached to more than 20,000 articles published since November 2011 to show how many of them relate to specific Boston neighborhoods — and by zooming out, how many stories relate to places across the state and worldwide. Since the map also displays population and income data, it’s one way to see what areas might be undercovered relative to who lives there — a geographical accountability system of sorts.

This post includes good screenshots of the prototype interactive map. The patterns raise lots of questions about why certain areas receive more attention than others: Is the disparity tied to race, poverty, unemployment, the location of Globe readers? But D’Ignazio also points out that there are few conclusive correlations or clear answers to her central question — “When does repeated newsworthiness in a particular place become a systemic bias?”

November 12 2010

15:00

Hacking data all night long: A NYC iteration of the hackathon model

In the main room of the Eyebeam Art and Technology Center’s massive 15,000-square foot office and lab space in the Chelsea neighborhood of Manhattan, more than sixty developers, designers, and journalists pore over their computer screens. A jumble of empty coffee cups and marked up scraps of butcher paper litter the tabletops while networks of power cords fan out underneath.

The event is The Great Urban Hack, a two-day overnight hackathon, organized by the meetup group Hacks/Hackers, that took place over an intense 30-hour stretch this past weekend. Starting early Saturday morning journalists and developers came together to “design, report on, code and create projects to help New Yorkers get the information they need while strengthening a sense of community.”

The eleven teams that participated in the event worked on a varied set of projects that ranged in scope from collaborative neighborhood mapping to live action urban gaming.

Rearranging and visualizing data

The team that worked on the project “Who’s My Landlord?,” based off of Elizabeth Dwoskin’s article of the same name in the Village Voice last Wednesday, concerned itself with the task of helping residents determine who owns a given piece of property. Dwoskin’s article points out that for many of the most derelict buildings in the city this link is obfuscated, a huge barrier for city agencies in their task of regulation to protect tenants. The team built a tool that draws from three databases: two from the city to pull the names of building owners, and one state database to look up the address of the owner when there is an intermediate company.

Several groups worked on visualizations of some form of city data. The “Drawing Conclusions” team created a “Roach Map” using the raw data set of restaurant inspection results from the NYC Data Mine. The group wrote a script that scans the data line-by-line and counts each violation by zip code. They then analyze the data, taking into account variation in the number of inspections across zip codes, and plot it on a map of the city which auto-generates every week.

How hackathons work is simple: They define goals and create artificial constraints (like time) to catalyze the process of innovation. The closest journalistic equivalent might be the collaborative rush of a good newsroom working a big breaking story. But is this really the best environment to incubate projects of a journalistic nature? What are the different circumstances that foster the healthiest practices of innovation? And what is the best way to set expectations for an event like this?

The hackathon model

Hackathons like this are a growing trend. A lot can be said for bringing these groups together and into a space outside of their normal work environment. What’s maybe most fascinating to me is the opportunity for cultural interplay as these two groups find themselves more and more immersed in each other’s creative work. As John Keefe, one of the hosts of the event and a senior producer at WNYC, says: “It’s not really journalistic culture to come together and build stuff like this.”

Chrys Wu, a co-organizer of Hacks/Hackers and both a journalist and developer, talked about the group’s different philosophy’s of sharing information: “Your traditional reporter has lots of lots of notes, especially if they’re a beat reporter. There’s also their rolodex or contacts database, which is extremely valuable and you wouldn’t want to necessarily share that. But there are pieces of things that you do that you can then reuse or mine on your own…at the same time technologists are putting up libraries of stuff, they say: ‘I’m not going to give you the secret sauce but I’m definitely going to give you the pieces of the sandwich.’”

Lots of questions remain: what is the best way to define the focus or scope for an event like this? Should they be organized around particular issues and crises? And what’s the best starting point for a journalistic project? Is it with a problem, a data set, a question, or as in the case of the landlord project: the research of a journalist? For all of the excitement around hackathons, this seems like just the beginning.

Photo by Jennifer 8. Lee used under a Creative Commons license.

September 03 2010

16:00

An open and shut case: At the new TimesOpen, different models for attracting developers to a platform

One phone rings, then another, then four more, now a dozen. The 15th-floor conference room is suddenly abuzz with an eclectic mix of song snippets and audio bits, an intimate peak at their owners before each is picked up or silenced. Having impressed the audience with the telephony technology behind the product, the presenter moves on to the next demo.

The intersection of mobile and geolocation is still an unknown world, waiting to be invented by hackers like the ones at round 2.0 of TimesOpen, The New York Times’ outreach to developers, which launched Thursday night. We wrote about the first TimesOpen event last year: It’s an attempt to open the doors of the The Times to developers, technologists, designers, and entrepreneurs, who can use Times tools to help answer some of the field’s big questions. This iteration of TimesOpen is a five-event series this fall, each focusing on a different topic: mobile/geolocation, open government, the real-time web, “big data,” and finally a hack day in early December.

On the docket Thursday were Matt Kelly of Facebook, John Britton of Twilio, Manu Marks of Google, and John Keefe of WNYC. Kelly presented Facebook Places; Britton gave one of his now New York-famous live demos of the Twilio API; Marks dove deep into the various flavors of the Google Maps API; Keefe — the only non-programmer of the bunch — discussed lessons learned from a community engagement project with The Takeaway.

Building community around an API

An API, or application programming interface, allow applications to easily communicate with one another. For example, any iPhone or Android application that pulls information from a web-based database is most likely it through an API. If you search local restaurants through Yelp, your location and query are passed to Yelp and results given in return. For any company with an API, like the three at TimesOpen, the challenge is to convince developers they should spend their time innovating on top of your platform. Strategically, when there’s an entire ecosystem living on top of your platform, your platform then becomes indispensable and valuable.

What’s most fascinating to me, however, are the approaches each company is taking to build a community around its API. The community is the most important key to the success of an API, a major source of innovation. One of the keys to Twitter’s explosive growth has been its API; rather than depending on its own developers for all new innovation, Twitter inadvertently created an entire ecosystem of value on top of their platform.

Let’s contrast Facebook and Twilio, for example. Facebook hopes Places, launched in mid August, will become the definitive platform for all location data. Interoperability can happen, but it should happen over Facebook’s infrastructure. Facebook envisions a future where, in addition to showing you where your friends are in real time, Places will also offer historical social context to location. Remember the trip through South America your friend was telling you about? Now you don’t have to, all of the relevant information is accessible through Places.

At the moment, though, Facebook’s only public location API is read-only. It can give a developer a single check-in, all check-ins for a given user, or check-in data for a given location. They have a closed beta for the write API with no definitive timeline for opening it publicly. Expanded access to the API is done through partnerships reserved for the select few.

Twilio’s demo power

Twilio, on the other hand, is a cloud-based telephony company which offers voice and SMS functionality as a service, and whose business depends wholly on extensive use of its API. Developer evangelist John Britton made a splash at the NY Tech Meetup when, in front of hundreds, he wrote a program and did a live demo that elegantly communicated the full scope of what their product offers. On Thursday, he impressed again: Using the Twilio API, he procured a phone number, and had everyone in the audience dial into it. When connected, callers were added to one of three conference rooms. Dialing into the party line also meant your phone number was logged, and the application could then follow up by calling you back. All of this was done with close to a dozen lines of code.

At TimesOpen, Britton stressed API providers need to keep a keen ear to their community. Community members often have ideas for how you can improve your service to solve the intermediate problems they have. For instance, up until a week ago, Twilio didn’t have the functionality to block phone numbers from repeatedly dialing in. For one company using the platform, the absence of this feature became a significant financial liability. Once rolled out, the feature made Twilio much more valuable of a service because the company could more closely tailor it to their needs. To make experimentation even easier, Twilio also has an open source product called OpenVBX and brings together its community with regular meetups.

Facebook already has the scale and the social graph to make any new API it produces a player. But for wooing the hackers — at least when you’re a small and growing platform — open and inclusive seems to win out over closed and exclusive.

Older posts are this way If this message doesn't go away, click anywhere on the page to continue loading posts.
Could not load more posts
Maybe Soup is currently being updated? I'll try again automatically in a few seconds...
Just a second, loading more posts...
You've reached the end.

Don't be the product, buy the product!

Schweinderl