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July 28 2011

12:54

What the h... is ROIII? - Insights into USA Today's social media strategy

Omniture and Adobe produced a (promotional) webcast about how to create social media fans on Facebook & Twitter. The webcast part I was interested in, was the one covering insights into USA Today's social media strategy, introducing ROIII, or Return on interaction, influence, and investment. Before USA Today even started to turn to social media they set up an interdisciplinary team from various departments, including marketing, IT and editorial staff. Marketing took the lead and trained Editorial colunnists, reporters, bloggers, etc. But listen yourself or download the transcript of the webcast directly from their site. The webcast can be downloaded to watch on an iPod, or as Quicktime movie or mp4.

[Jeff Wiegand, USA Today, webcast, 31:00:] We really want to be part of the conversation now ... (instead of only publishing updates, which is old school journalism

Continue to watch the presentation www.omniture.com

Download a transcript of the webcast via www.omniture.com/download (PDF)

Don't be the product, buy the product!

Schweinderl