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August 29 2012

04:53

'Thunderdome' takes shape at Digital First

NetNewsCheck :: Digital First Media Editor in Chief Jim Brady talks about the fundamental transition underway in Journal Register Co.'s news gathering operation. News aggregation and centralized production of big national stories as well as health, travel and education feature wells are adding heft to papers' websites while letting the papers focus on what they do best: local news. There is also a centralized data journalism team and a SWAT team of producers who can double down on big breaking stories.

A report by Michael Depp, www.netnewscheck.com

April 14 2012

15:16

ABC’s ‘Don’t Trust the B’ becomes TV’s latest online-first success

paidContent :: The Internet is supposed to be cannibalizing traditional TV viewership, not offering marketing support for its premieres. But the latter seems to be happening this television season. On Wednesday night, new ABC comedy Don’t Trust the B—- in Apt. 23 became the latest new show to seemingly benefit from an emerging strategy in which shows debut online before their network premiere.

Continue to read Daniel Frankel, paidcontent.org

January 28 2012

13:11

INTEGRATED MULTIMEDIA NEWSROOMS ROCK

INNOVATION is right now working with our Media Architects of Calau&Riera in Barcelona and our international network of Newsroom Management Consultants in almost a dozen of new integrated multimedia newsrooms, in United States, Latin America, Europe, and Middle East.

Watch here a short video clip with the key-elements of these “information-engine” and “digital first” multimedia newsrooms.

(In the picture, the Russian Ria Novosti super desk in Moscu)

January 16 2012

06:47

Ruining journalism? - Journal Register's John Paton pushes media empire beyond print past

Los Angeles Times :: After he became chief executive of the Journal Register Co. in early 2010, John Paton made the rounds to its many newspapers in the Midwest and Northeast. The new boss told employees they would go "digital first" with a vengeance — tweeting, Facebooking, blogging and video-posting news before contributing a single keystroke toward the next day's paper.

Hearing this pronouncement, one veteran columnist at a Michigan daily confronted Paton, telling him at a get-to-know-you dinner that his emphasis on the fast and furious online world was "ruining journalism." Paton fired back: "I read your column. You are ruining journalism."

Continue to read James Rainey, www.latimes.com

December 21 2011

08:44

The Atlantic: How one magazine became profitable by going 'Digital First'

Mashable :: With consecutive quarterly growth in both print and digital advertising sales, The Atlantic has emerged as a vanguard in an industry harassed by declining ad revenues and falling circulations. And the credit, its executives say, belongs to the “digital first” strategy it embraced four years ago.

The Atlantic, a monthly magazine on politics, foreign affairs, economics and culture, made $1.8 million in 2010, its first profitable year in decades. Five years ago, no one could have foreseen that The Atlantic, a 154-year-old publication founded by a collective of New England intellectuals, would have become a leader in the so-called digital age. Even in 2008, digital only made up 9% of total ad revenues, says publisher Jay Lauf.

Continue to read Lauren Indvik, mashable.com

September 03 2011

20:26

Next steps: digital-first Guardian cuts down MediaGuardian, two other print supplements

paidContent :: More developments on the theme of printed newspapers going digital first. The Guardian has announced that the MediaGuardian, plus two other weekly supplements on education and society, will cease to be a standalone printed supplements after next week. The sections will be cut down in size and subsequently run in the main newspaper. They will remain fully operational online. 

Ingrid Lunden, paidContent argues that "with so much of the country’s news-reading audience now shifted online—both for breaking news and for job hunting—a comprehensive printed edition is perhaps less essential now than it used to be." Jobs will not be affected.

The changes - continue to read Ingrid Lunden, paidcontent.co.uk

March 25 2011

19:30

Journal Register’s open advisory meeting: Bell, Jarvis, and Rosen put those new media maxims to the test

We watchers of media — analysts, theorists, pundits, what you will — make assumptions about journalism that have become, along the way, tenets: Openness and transparency will engender trust…. The process of journalism matters as much as the product…. Engagement is everything…. Etc. We often treat those ideas as general truths, but more accurately they’re simply theories — notions that speak as much to the media environment we’re hoping to create as to the one we currently have.

In that respect, one of the most interesting media outfits to watch — in addition to, yes, the Googles and Twitters of the world — is a chain of community of newspapers dotted along the East Coast. The Journal Register Company, which declared bankruptcy in 2009, has been attempting over the past year to reverse its fortunes with a “digital first” approach to newsgathering that involves a healthy does of New Media Maxim: It’s using free, web-only publishing tools whenever possible. It’s established an “ideaLab,” a group of innovation-focused staffers to experiment with new tools and methods of reporting and engaging with readers. It’s been sharing profits with staff. And it’s convened a group of new media all-stars to serve as advisors as its papers plunge head-first into “digital first.”

Yesterday, those all-stars — Emily Bell, Jeff Jarvis, and Jay Rosen — gathered in the newsroom of JRC’s flagship paper, Torrington, CT’s Register Citizen (home of the famous newsroom cafe, the community media lab, and, as of this week, a used bookstore), to talk innovation strategy with Journal Register staffers. The confab was literally an inside-out version of a typical, closed-door Advisory Board session: Rather than taking place in a closed-off meeting space, the conversation happened around a desk smack in the middle of the Register Citizen’s open, airy newsroom, with the clacking of keyboards and the clicking of microfilm reels and the general hum of journalism being done serving as soundtrack to the discussion.

Most importantly, the meeting was open to the public. Community members (twenty or so of them, including librarians, an assistant schools superintendent, a UConn professor, a state senator, and a representative from the Chamber of Commerce) sat in chairs loosely situated around the advisory board’s oblong desk. (The atmosphere was casual: “We have a bit of an agenda today,” Journal Register CEO John Paton said during his introduction, “but the advisory broad usually works best when it’s just talking about issues.”) And to accommodate the members of the paper’s virtual community, the meeting was also live-streamed, both on the Register Citizen site and on UStream (370 total views). Situated directly above the meeting area was a wall-mounted screen that streamed tweeted questions and comments about the proceedings — from JRC employees and the broader community — via the #JRC hashtag.

As Bell tweeted after the confab concluded: “Never quite been to a meeting like that before.”

I highly recommend watching the archived video of the discussion (above or here): Rarely do journalism’s wide array of interested parties — journalists themselves, business-side executives, academics, analysts, and, of course, community members — come together in such direct dialogue. The conversation that resulted is both telling and, I think, fascinating. But if “Read Later” you must, here are some broad — but, be warned, not even close to summative! — takeaways from the proceedings.

The tension between journalism-as-process and journalism-as-product

During the board’s discussion of engagement and transparency, Emily Olson, the Register Citizen’s managing editor, described a recent experiment in which the editorial staff asked the paper’s readers what they would like the paper to fact-check. The responses, she noted, weren’t gratitude at being asked to participate in the process, but rather sarcasm and indignation: “Why do we have to do your jobs for you? What are you getting paid for?”

While the table generally agreed that a more targeted question — “What do you want us to fact-check about X?” — might have been more effective in terms of eliciting earnest responses, Olson’s experience also hints at one of the broad problems facing news outlets that have so many new engagement mechanisms available to them: How do you serve a wide array of audience interest, not only in terms of content, but also in terms of presentation? How do you accommodate different “levels” of audience, not only when it comes to background information about stories, but also when it comes to the desire for participation? To what extent do people want to participate in the process of journalism, and to what extent do they prefer information that is simply presented to them?

“People,” of course, is anything but monolithic — and that’s the point. Some folks are thrilled, cognitive surplus-style, to have new opportunities to participate in the creative process of journalism. Others, though, want a more sit-back experience of news consumption. They don’t want here’s-how-we-got-the-story or here’s-how-you-can-help; they simply want The News, the product. If you’re a media outlet, how do you enable participation from the former group…without annoying the latter?

The power of data

In a post-meeting discussion, the table agreed on the power of data — not only as a valuable journalistic offering, but also as a means of increasing JRC papers’ pageviews, and thus the company’s bottom line. Rosen noted the telling experience of the Texas Tribune, where a whopping two thirds of total site views come to its data pages.

Data presentations, Rosen noted, can be successful because they bridge the gap between what’s available and what’s accessible in terms of information. Sure, data sets are already out there, so in focusing on them, you might not be adding new information, strictly speaking, into the communal cache of knowledge; but “packaging, framing, explanation, user-friendliness: that’s the value added.”

The Register Citizen recently posted the county schools budget on its site, its publisher, Matt DeRienzo, noted — which was, the board agreed, a good first step in the data direction. The paper could try similar experiments, they suggested with any number of similar data sets, from the already-accessible to the need-to-be-FOIAed. Ultimately, “become the Big Data place,” Jarvis advised.

The benefit of hedged experimentation:

One of JRC’s chief infrastructural advantages — one shared, in various ways, by other media companies — is that it holds several different properties under its auspices. In other words, it has an entire chain of newspapers that it can experiment with, testing everything from those news-innovation-y tenets to more notional what-ifs. If Journal Register, as a whole, wants to figure out the best way to run comments, the Register Citizen could implement Facebook Comments, say, while the New Haven Register could experiment with a HuffPo-style community moderation approach, while the Troy Record could see what happens if comments are turned on for one type of story and disabled for another. For the company overall, risk can be essentially mitigated through experimental diversification — and, on the other hand, the lessons learned from the experiments can be applied company-wide. And, in that way, amplified.

The commenting conundrum

The board’s discussion — as happens a lot — spent a lot of time focused on the ideal way to run comments systems. How do you reward helpful participation while punishing — or, at least, discouraging — trolls and other conversation-killers? “Every community is going to have bozos,” Jarvis noted. “The Internet’s just a community; so it’s going to have bozos.”

A more productive approach than one focused on troll-fighting, the board suggested, might be to focus instead on rewarding good behavior — the Gawker/HuffPo approach that empowers community members to elevate the good comments and demote the bad. Utlimately, though, no one’s “figured out” how to do comments; and that’s partially because each community is different when it comes to the kinds of conversations it wants to conduct and convene online.

What the board — and, from the sounds of things, community members — did agree on, though, was that it’s a good idea to expand the notion of comments beyond the-things-that-follow-a-story. Reframing commentary from the reactive to the more productive — instead of “What did you think of this story?” something like, “How should we write this story?” — could be a useful exercise not only in terms of conversation, but also of engagement and transparency. And, of course, it could keep improving the overall quality of the journalism. “I’m going to be honest — it used to be a joke,” Melanie Macmillan, a reader who’d come to the meeting, noted of the Register Citizen. But now, with the strides it’s making toward openness and involvement, “it’s something I’m proud of.”

September 22 2010

19:00

Journal Register Company joins with Outside.in for a hyperlocal news/ad portal in Philadelphia

At the Suburban Newspapers of America conference in Philadelphia this morning, Journal Register Company CEO John Paton made an announcement: The newspaper chain will soon be launching an online, hyperlocal news portal in Philly. A new step forward in the company’s “digital first” business model, the yet-to-be-named site’s content will come from a mix of journalists professional and amateur, curated by JRC editors. And it will leverage the partnerships the JRC already has in place with Yahoo (audience targeting) and Growthspur (contributor training).

Or, as Paton puts it: “crowd and cloud.”

The site will be a direct competitor to Philly’s existing establishment news sources: the Inquirer and the Daily News. It’s no accident that Paton announced the project the day before the financially plagued papers are to be put to auction. “They’ve had that town to themselves for a long time,” he told me. “And I think there’s room in this new ecosystem for a whole bunch of people to play. I’m sure they’ll think we’re no threat at all — and I hope they keep on thinking that.”

The idea of the new site is to bolster both content and audience — on the cheap. (JRC, you’ll recall, declared bankruptcy last February; since Paton took the helm of the company shortly after that — with an advisory board that includes new media thinkers the likes of Jay Rosen and Jeff Jarvis — it’s been engaged in the Herculean task of restoring a network of small, Rust Belt papers to profitability. Remarkably, it’s getting close.) The new effort will tap into Philly’s existing content infrastructure — the hyperlocal blogs that have already sprung up to cover the area — and then give that content, via the hyperlocal news provider Outside.in, a singular publishing platform. (The site will also mark a continuation of JRC’s partnership with Growthspur, which trains would-be journos in both blogging and the dark arts of content monetization.) The details are still being worked out, but the idea is a mutualization of resources and revenues that will benefit all involved, from the local bloggers to the Journal Register Company to its partners — to, of course, the site’s consumers. Think TBD, Philly edition.

Think also: TBD, “inexpensive tools” edition. Though JRC will dedicate some of its resources to the new site — in particular, staffers will provide additional content, curation, and general editorial oversight — “we’re hoping that this will be largely crowd-supported,” Paton notes. JRC, after all, doesn’t have papers in metro Philly. “We’ve surrounded Philly with our properties, and so we’re able to provide some context” — but, then, generally not “right-downtown context.” For that, the site will rely on the bloggers who know the terrain; and in turn, Paton says, “we can bring depth to this, and we can bring curation to this.”

And that’s true of audience, as well. The site will apply JRC’s “digital first” approach…to users. Last week, JRC expanded its partnership with Yahoo — the latter company provides behavioral and geographical ad targeting to the newspaper chain — to include the Philadelphia market. That was “the sales piece,” Paton notes; the new site will be “the content piece.” The hoped-for end result? “We’re collectively creating audience, collectively creating content, at a very low price point.”

It’s a “hoped-for” result, though, because the site is still in its development stages. (Hence, again, the lack of name — “I figured TBD was taken,” Paton laughs.) But the CEO values transparency, even if it means unleashing a gestational product onto the market. “It’s a work in progress,” he says of the site. But he and the JRC staff figured, he says, “Let’s just announce it — we’ll get some help in finalizing it just from the announcement. And our solution will come out of that.”

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