Tumblelog by Soup.io
Newer posts are loading.
You are at the newest post.
Click here to check if anything new just came in.

April 20 2012

06:31

BBC regional sites to consider including links to hyperlocal blogs

Old BBC North identImage from MHP The Ident Zone - click to see in context

The BBC’s social media lead for the English Regions Robin Morley has invited requests from “reputable hyperlocal websites” who want links to their stories included in the BBC’s regional news websites.

Andy Mabbett writes that:

“Interested hyperlocal bloggers (in England only, for now, as that’s the extent of Robin’s remit) are therefore invited to submit details of their blog, with links to a couple of their recent news stories, including original content (no churnalism, please) in a comment below, for consideration by Robin. I must emphasise that, while he’s kindly agreed to consider including such links, no promises have been made. The emphasis is on news stories, not lobbying or party-political pieces.”

In a follow-up comment Morley added:

“We link to a variety of external sources in various different ways from our local sites – so expanding the pool is definitely something we’re keen to explore.”

The comments on the post are worth reading too. Will Perrin says of a previous meeting with the Controller Regions in Birmingham David Holdsworth that he “was clear that they should have been linking to [the Bourneville Village blog's coverage of the Cadbury takeover], as well as/instead of the Express and Star.”

If you know of a hyperlocal blog which should be getting credit from regional BBC news websites, post in the comments on Andy’s post or email Robin at robin.morley[at]bbc.co.uk

06:31

BBC regional sites to consider including links to hyperlocal blogs

Old BBC North identImage from MHP The Ident Zone - click to see in context

The BBC’s social media lead for the English Regions Robin Morley has invited requests from “reputable hyperlocal websites” who want links to their stories included in the BBC’s regional news websites.

Andy Mabbett writes that:

“Interested hyperlocal bloggers (in England only, for now, as that’s the extent of Robin’s remit) are therefore invited to submit details of their blog, with links to a couple of their recent news stories, including original content (no churnalism, please) in a comment below, for consideration by Robin. I must emphasise that, while he’s kindly agreed to consider including such links, no promises have been made. The emphasis is on news stories, not lobbying or party-political pieces.”

In a follow-up comment Morley added:

“We link to a variety of external sources in various different ways from our local sites – so expanding the pool is definitely something we’re keen to explore.”

The comments on the post are worth reading too. Will Perrin says of a previous meeting with the Controller Regions in Birmingham David Holdsworth that he “was clear that they should have been linking to [the Bourneville Village blog's coverage of the Cadbury takeover], as well as/instead of the Express and Star.”

If you know of a hyperlocal blog which should be getting credit from regional BBC news websites, post in the comments on Andy’s post or email Robin at robin.morley[at]bbc.co.uk

February 20 2012

09:31

“All that is required is an issue about which others are passionate and feel unheard”

Here’s a must-read for anyone interested in sports journalism that goes beyond the weekend’s player ratings. As one of the biggest names in European football goes into administration, The Guardian carries a piece by the author of Rangerstaxcase.com, a blogger who “pulled down the facade at Rangers”, including a scathing commentary on the Scottish press’s complicity in the club’s downfall:

“The Triangle of Trade to which I have referred is essentially an arrangement where Rangers FC and their owner provide each journalist who is “inside the tent” with a sufficient supply of transfer “exclusives” and player trivia to ensure that the hack does not have to work hard. Any Scottish journalist wishing to have a long career learns quickly not to bite the hands that feed. The rule that “demographics dictate editorial” applied regardless of original footballing sympathies.

“[...] Super-casino developments worth £700m complete with hover-pitches were still being touted to Rangers fans even after the first news of the tax case broke. Along with “Ronaldo To Sign For Rangers” nonsense, it is little wonder that the majority of the club’s fans were in a state of stupefaction in recent years. They were misled by those who ran their club. They were deceived by a media pack that had to know that the stories it peddled were false.”

Over at Rangerstaxcase.com, the site expands on this in its criticism of STV for uncritical reporting:

“There does not appear to be a point where the media learns its lessons. There is no capacity for improvement. No voice that says: we have been misled by people from this organisation so often in the past that we need to get corroboration before we publish anything more. Alastair Johnston, you will recall, artfully created the impression for Rangers’ supporters and shareholders  that the payment of the tax bills that are now crushing their club would be the responsibility of the parent company. His words then were carefully chosen to avoid actually lying, but his intended audience seemed in little doubt at the time as to what they thought he meant.  Either Mr. Johnston has been misrepresented by STV or he appears to be trying to gain an advantage in the battle to oust Whyte by misleading Rangers’ supporters.”

The piece also includes some interesting reflections on collaborative journalism and crowdsourcing:

“Rangerstaxcase.com has become a platform for some of the sharpest minds and most accomplished professionals to share information, debate, and form opinions based upon a rational interpretation of the facts rather than PR-firm fabrications. In all of the years when the mainstream media had a monopoly on opinion forming and agenda setting, the more sentient football fan had no outlet for his or her opinions. Blogs and other modern media, like Twitter, have democratised information distribution.

“Rangerstaxcase.com has gone far beyond its half-baked “I know a secret” origins to become a forum for citizen journalism. The power of the crowd‑sourced investigation initiated by anyone who is able to ignite the interest of others is a force that has the potential to move mountains in our society. All that is required is an issue about which others are passionate and feel unheard.”

Rangerstaxcase.com is not unique. Combine the passion of sports supporters with the lack of critical faculty in much sports journalism and you have potentially fertile ground.

For my own club, Bolton Wanderers, for example, I turn to Manny Road (site currently laid low by a malware attack).

For the Olympics there will be a regular and easy supply of good news stories to wade through, but also an extremely active network of local and international blogs from people scrutinising the foggier side of the Olympic spirit, which is why I set up Help Me Investigate the Olympics and am encouraging my students to connect with those communities.

February 09 2012

09:54

Games are just another storytelling device

Whenever people talk about games as a potential journalistic device, there is a reaction against the idea of ‘play’ as a method for communicating ‘serious’ news.

Malcolm Bradbrook’s post on the News:Rewired talk by Newsgames author Bobby Schweizer is an unusually thoughtful exploration of that reaction, where he asks whether the use of games might contribute to the wider tabloidisation of news, the key aspects of which he compares with games as follows:

  1. “Privileging the visual over analysis - I think this is obvious where games are concerned. Actual levels of analysis will be minimal compared to the visual elements of the game
  2. “Using cultural knowledge over analysis - the game will become a shared experience, just as the BBC’s One in 7bn was in October. But how many moved beyond typing in their date of birth to reading the analysis? It drove millions to the BBC site but was it for the acquisition of understanding or something to post on Facebook/Twitter?
  3. “Dehistoricised and fragmented versions of events - as above, how much context can you provide in a limited gaming experience?”

These are all good points, and designers of journalism games should think about them carefully, but I think there’s a danger of seeing games in isolation.

Hooking the user – and creating a market

With the BBC’s One in 7bn interactive, for example, I’d want to know how many users would have read the analysis if there was no interactive at all. Yes, many people will not have gone further than typing in their date of birth – but that doesn’t mean all of them didn’t. 10% of a lot (and that interactive attracted a huge audience) can be more than 100% of few.

What’s more, the awareness driven by that interactive creates an environment for news discussion that wouldn’t otherwise exist. Even if 90% of users (pick your own proportion, it doesn’t matter) never read the analysis directly, they are still more likely to discuss the story with others, some of whom would then be able to talk about the analysis the others missed.

Without that social context, the ‘serious’ news consumer has less opportunity to discuss what they’ve read.

News is multi-purpose

Then there’s the idea that people read the news for “acquisition of understanding”. I’m not sure how much news consumption is motivated by that, and how much by the need to be able to operate socially (discussing current events) or professionally (reacting to them) or even emotionally (being stimulated by them).

As someone who has tried various techniques to help students “acquire understanding”, I’m aware that the best method is not always to present them with facts, or a story. Sometimes it’s about creating a social environment; sometimes it’s about simulating an experience or putting people in a situation where they are faced with particular problems (all of which are techniques used by games).

Bradbrook ends with a quote from Jeremy Paxman on journalism’s “first duty” as disclosure. But if you can’t get people to listen to that disclosure then it is purposeless (aside from making the journalist feel superior). That is why journalists write stories, and not research documents. It is why they use case studies and not just statistics.

Games are another way of communicating information. Like all the other methods, they have their limitations as well as strengths. We need to be aware of these, and think about them critically, but to throw out the method entirely would be a mistake, I think.

For more background on games in journalism, see my Delicious bookmarks at http://delicious.com/paulb/gamejournalism

January 27 2012

20:56

January 11 2012

14:45

Responsive design from another angle: Gizmodo goes widescreen

Gizmodo, the popular gadget site and pageview king of Gawker Media, debuted a new look last night that they’re calling HD view, and it’s big. Not big in the grand scheme of things — big in the number of pixels it takes up. Whereas most websites top out at around 1000 pixels in width, Gizmodo HD stretches like Plastic Man, with photos and videos stretching wider and wider as the browser window does too. On my 1900-pixel-wide monitor, pages like this one (photo-dominant) and this one (video-dominant) both resize all the way to blowout width. Call it the doublewide approach.

(The screenshot above is obviously less than full size; to see its full, 1920-by-1200-pixel glory, click here.)

This is the flip side of responsive design, the web-design idea that BostonGlobe.com’s recent launch brought to the attention of lots of news execs. In the case of the Globe (and in most other responsive efforts), the primary appeal is the ability to get small — to build a website that can look good both on your laptop and on your smartphone without having to build a separate mobile site. (The Globe’s website expands up to 1230 pixels, but not beyond that.) But responsive design works in the other direction too, and Gizmodo’s new look is an attempt to play with that — to give more space to the big photos and big videos that Gawker Media’s been trying to push over the past year.

At this point, HD view is very much a beta (it won’t work in all browsers, for instance, and there’s no place for comments), and seems more like a parlor trick than a feature. But why might a news organization be interested in a doublewide view? What might be the use cases for an HD view?

  • There’s still a class of user who (a) uses a desktop computer, where monitor sizes once outlandish (24-inch, 27-inch, 30-inch) are becoming more affordable and common, and (b), particularly on Windows, runs browser windows full screen. Those folks are used to seeing a bunch of whitespace to the left and right of their favorite websites, and this could fill them up and build something more immersive. With Gawker Media making bigger investments in video and art, it makes sense to play those as big as the browser will allow.
  • A theme running throughout Gawker’s controversial redesign last year was that it viewed television as both an important competitor and a production-value bar that Gawker Media felt it was approaching. “[W]e increasingly have the scale and production values of — say — cable television,” Nick Denton told us at the time: “[W]e’ll compete for audiences with cable groups such as NBC Universal.” Well, Gizmodo HD fits perfectly into a world where screens are shifting and the television might move from the-place-where-you-watch-Mad-Men to, simply, the biggest and best content-agnostic screen in the house. To be fair, previous attempts to bring the web to big-screen television haven’t borne much fruit. But with everyone expecting an new TV push from Apple in 2012 — and with companies like The Wall Street Journal moving from web video to TV sets — it makes sense for a big online brand like Gawker Media to prepare for that eventuality.
  • Advertisers are always looking for new ways to draw attention, having soured at least a bit on the efficacy of the banner ads. Gawker’s long been willing to push the boundaries with things like sponsored posts and site takeovers. Imagine the greater impact that a site takeover could have when there’s twice as much space to take over?

It’ll probably be a while before the doublewide becomes much more than a novelty, but it’s worth thinking about how a news site might look different if, instead of thinking small (that is, mobile), it thought big.

January 04 2012

11:03

2011: the UK hyper-local year in review

In this guest post, Damian Radcliffe highlights some topline developments in the hyper-local space during 2011. He also asks for your suggestions of great hyper-local content from 2011. His more detailed slides looking at the previous year are cross-posted at the bottom of this article.

2011 was a busy year across the hyper-local sphere, with a flurry of activity online as well as more traditional platforms such as TV, Radio and newspapers.

The Government’s plans for Local TV have been considerably developed, following the Shott Review just over a year ago. We now have a clearer indication of the areas which will be first on the list for these new services and how Ofcom might award these licences. What we don’t know is who will apply for these licences, or what their business models will be. But, this should become clear in the second half of the year.

Whilst the Leveson Inquiry hasn’t directly been looking at local media, it has been a part of the debate. Claire Enders outlined some of the challenges facing the regional and local press in a presentation showing declining revenue, jobs and advertising over the past five years. Her research suggests that the impact of “the move to digital” has been greater at a local level than at the nationals.

Across the board, funding remains a challenge for many. But new models are emerging, with Daily Deals starting to form part of the revenue mix alongside money from foundations and franchising.

And on the content front, we saw Jeremy Hunt cite a number of hyper-local examples at the Oxford Media Convention, as well as record coverage for regional press and many hyper-local outlets as a result of the summer riots.

I’ve included more on all of these stories in my personal retrospective for the past year.

One area where I’d really welcome feedback is examples of hyper-local content you produced – or read – in 2011. I’m conscious that a lot of great material may not necessarily reach a wider audience, so do post your suggestions below and hopefully we can begin to redress that.


December 08 2011

22:29

Why some TV programs hire consultants to get on Twitter's trending list

NPR :: Sometimes a topic that seems hot on Twitter, like Occupy Wall Street, doesn't trend, leading some activists to charge Twitter with censorship. But the complex algorithms that determine trending topics are intended to find what's trending in the moment, and not what's been around for a long time. Getting a spot on the trending list has become so important that television programs hire consultants to help them get there.

Continue to read Laura Sydell, www.npr.org

December 07 2011

21:41

The rise of local media sales partnerships and 19 other recent hyper-local developments you may have missed

In this guest post Ofcom’s Damian Radcliffe cross-publishes his latest presentation on developments in hyperlocal publishing for September-October, and highlights how partnerships are increasingly important for hyper-local, regional and national media in terms of “making it pay”.

When producing my latest bi-monthly update on hyper-local media, I was struck by the fact that media sales partnerships suddenly seem to be all the rage.

In a challenging economic climate, a number of media providers – both big and small – have recently come together to announce initiatives aimed at maximising economies of scale and potentially reducing overheads.

At a hyperlocal level, the launch on 1st November of the Chicago Independent Advertising Network (CIAN), saw 15 Chicago community news sites coming together to offer a single point of contact for advertisers. These sites “collectively serve more than 1 million page views each month.”

This initiative follows in the footsteps of other small scale advertising alliances including the Seattle Indie Ad Network and Boston Blogs.

These moves – bringing together a range of small scale location based websites – can help address concerns that hyper-local sites are not big enough (on their own) to unlock funding from large advertisers.

CIAN also aims to address a further hyper-local concern: that of sales skills. Rather than having a hyperlocal practitioner add media sales to an ever expanding list of duties, funding from the Chicago Community Trust and the Knight Community Information Challenge allows for a full-time salesperson.

Big Media is also getting in on this act.

In early November Microsoft, Yahoo! and AOL agreed to sell each other’s unsold display ads. The move is a response to Google and Facebook’s increasing clout in this space.

Reuters reported that both Facebook and Google are expected to increase their share of online display advertising in the United States in 2011 by 9.3% and 16.3%.

In contrast, AOL, Microsoft and Yahoo are forecast to lose share, with Facebook expected to surpass Yahoo for the first time.

Similarly in the UK, DMGT’s Northcliffe Media, home to 113 regional newspapers, recently announced it was forging a joint partnership with Trinity Mirror’s regional sales house, AMRA.

This will create a commercial proposition encompassing over 260 titles, including nine of the UK’s 10 biggest regional paid-for titles. Like The Microsoft, Yahoo! and AOL arrangement, this new partnership comes into effect in 2012.

These examples all offer opportunities for economies of scale for media outlets and potentially larger potential reach and impact for advertisers.  Given these benefits, I wouldn’t be surprised if we didn’t see more of these types of partnership in the coming months and years.

Damian Radcliffe is writing in a personal capacity.

Other topics in his current hyperlocal slides  include Sky’s local pilot in NE England and research into the links between tablet useand local news consumption. As ever, feedback and suggestions for future editions are welcome.



 

September 15 2011

20:46

July 16 2011

08:45

FAQ: How can broadcasters benefit from online communities?

Here’s another set of questions I’m answering in public in case anyone wants to ask the same:

How can broadcasters benefit from online communities?

Online communities contain many individuals who will be able to contribute different kinds of value to news production. Most obviously, expertise, opinion, and eyewitness testimony. In addition, they will be able to more effectively distribute parts of a story to ensure that it reaches the right experts, opinion-formers and eyewitnesses. The difference from an audience is that a community tends to be specialised, and connected to each other.

If you rephrase the question as ‘How can broadcasters benefit from people?’ it may be clearer.

How does a broadcaster begin to develop an engaged online community, any tips?

Over time. Rather than asking about how you develop an online community ask yourself instead: how do you begin to develop relationships? Waiting until a major news event happens is a bad strategy: it’s like waiting until someone has won the lottery to decide that you’re suddenly their friend.

Journalists who do this well do a little bit every so often – following people in their field, replying to questions on social networks, contributing to forums and commenting on blogs, and publishing blog posts which are helpful to members of that community rather than simply being about ‘the story’ (for instance, ‘Why’ and ‘How’ questions behind the news).

In case you are aware of networks in the middle east, do you think they are tapping into online communities and social media adequately?

I don’t know the networks well enough to comment – but I do think it’s hard for corporations to tap into communities; it works much better at an individual reporter level.

Can you mention any models whether it is news channels or entertainment television which have developed successful online communities, why do they work?

The most successful examples tend to be newspapers: I think Paul Lewis at The Guardian has done this extremely successfully, and I think Simon Rogers’ Data Blog has also developed a healthy community around data and visualisation. Both of these are probably due in part to the work of Meg Pickard there around community in general.

The BBC’s UGC unit is a good example from broadcasting – although that is less about developing a community as about providing platforms for others to contribute, and a way for journalists to quickly find expertise in those communities. More specifically, Robert Peston and Rory Cellan-Jones use their blogs and Twitter accounts well to connect with people in their fields.

Then of course there’s Andy Carvin at NPR, who is an exemplar of how to do it in radio. There’s so much written about what he does that I won’t repeat it here.

What are the reasons that certain broadcasters cannot connect successfully with online communities?

I expect a significant factor is regulation which requires objectivity from broadcasters but not from newspapers. If you can’t express an opinion then it is difficult to build relationships, and if you are more firmly regulated (which broadcasting is) then you take fewer risks.

Also, there are more intermediaries in broadcasting and fewer reporters who are public-facing, which for some journalists in broadcasting makes the prospect of speaking directly to the former audience that much more intimidating.

PrintFriendly

May 27 2011

18:36

What's next? - Facebook strategy: share music, TV, news, and books

New York Times :: Forbes told us that Facebook has partnered with Spotify to launch a new music service in two weeks. New York Times now delivers a reason: Facebook is developing features that will make the sharing of users’ favorite music, television shows and other media as much a part of its site as playing games or posting vacation photos.

Continue to read Ben Sisario | Miguel Helft, www.nytimes.com

May 12 2011

21:22

The ethics of using CCTV footage

A Very Dangerous Doctor is a Channel 4 documentary about David Southall, the controversial doctor who was struck off after “abusing his position” in accusing a mother of killing her son.

The documentary includes CCTV footage of parents smothering their children, filmed covertly as part of Southall’s research into cot deaths. The footage is incredibly distressing – the Independent rightly describe it as “among the most shocking to be shown on TV”. Many tweeted that they were switching off the 100-minute programme – barely ten minutes in – as a result.

The documentary is an excellent piece of work, and worth watching in full – but the CCTV footage raises an old ethical issue in a new context: is it justified?

There is a wealth of literature on the ethics of war reporting: whether distressing images should be shown, and the arguments for and against.

The spread of CCTV and mobile phone footage, its accessibility and its release by police authorities and availability on YouTube, raises similar questions – whether it is footage of a woman throwing her baby on the floor, race attacks, or the death of a protestor.

What are the questions to ask when you are given such footage? What are the ethical issues to balance? And what about this specific example? I’d love to know what you think.

PrintFriendly

March 25 2011

13:50

All the news that’s fit to scrape

Channel 4/Scraperwiki collaboration

There have been quite a few scraping-related stories that I’ve been meaning to blog about – so many I’ve decided to write a round up instead. It demonstrates just the increasing role that scraping is playing in journalism – and the possibilities for those who don’t know them:

Scraping company information

Chris Taggart explains how he built a database of corporations which will be particularly useful to journalists and anyone looking at public spending:

“Let’s have a look at one we did earlier: the Isle of Man (there’s also one for Gibraltar, Ireland, and in the US, the District of Columbia) … In the space of a couple of hours not only have we liberated the data, but both the code and the data are there for anyone else to use too, as well as being imported in OpenCorporates.”

OpenCorporates are also offering a bounty for programmers who can scrape company information from other jurisdictions.

Scraperwiki on the front page of The Guardian…

The Scraperwiki blog gives the story behind a front page investigation by James Ball on lobbyist influence in the UK Parliament:

“James Ball’s story is helped and supported by a ScraperWiki script that took data from registers across parliament that is located on different servers and aggregates them into one source table that can be viewed in a spreadsheet or document.  This is now a living source of data that can be automatically updated.  http://scraperwiki.com/scrapers/all_party_groups/

“Journalists can put down markers that run and update automatically and they can monitor the data over time with the objective of holding ‘power and money’ to account. The added value  of this technique is that in one step the data is represented in a uniform structure and linked to the source thus ensuring its provenance.  The software code that collects the data can be inspected by others in a peer review process to ensure the fidelity of the data.”

…and on Channel 4′s Dispatches

From the Open Knowledge Foundation blog (more on Scraperwiki’s blog):

“ScraperWiki worked with Channel 4 News and Dispatches to make two supporting data visualisations, to help viewers understand what assets the UK Government owns … The first is a bubble chart of what central Government owns. The PDFs were mined by hand (by Nicola) to make the visualisation, and if you drill down you will see an image of the PDF with the source of the data highlighted. That’s quite an innovation – one of the goals of the new data industry is transparency of source. Without knowing the source of data, you can’t fully understand the implications of making a decision based on it.

“The second is a map of brownfield landed owned by local councils in England … The dataset is compiled by the Homes and Communities Agency, who have a goal of improving use of brownfield land to help reduce the housing shortage. It’s quite interesting that a dataset gathered for purposes of developing housing is also useful, as an aside, for measuring what the state owns. It’s that kind of twist of use of data that really requires understanding of the source of the data.

Which chiropractors were making “bogus” claims?

This is an example from last summer. Following the Simon Singh case Simon Perry wrote a script to check which chiropractors were making the same “bogus claims” that Singh was being sued over:

“The BCA web site lists all it’s 1029 members online, including for many of them, about 400 web site URLs. I wrote a quick computer program to download the member details, record them in a database and then download the individual web sites. I then searched the data for the word “colic” and then manually checked each site to verify that the chiropractors were either claiming to treat colic, or implying that chiropractic was an efficacious treatment for it. I found 160 practices in total, with around 500 individual chiropractors.

“The final piece in the puzzle was a simple mail-merge. Not wanting to simultaneously report several quacks to the same Trading Standards office, I limited the mail-merge to one per authority and sent out 84 letters.

“On the 10th, the science blogs went wild when Le Canard Noir published a very amusing email from the McTimoney Chiropractic Association, advising their members to take down their web site. It didn’t matter, I had copies of all the web sites.”

February 14 2011

07:01

3 things that BBC Online has given to online journalism

It’s now 3 weeks since the BBC announced 360 online staff were to lose their jobs as part of a 25% cut to the online budget. It’s a sad but unsurprising part of a number of cuts which John Naughton summarises as: “It’s not television”, a sign that “The past has won” in the internal battle between those who saw consumers as passive vessels for TV content, and those who credited them with some creativity.

Dee Harvey likewise poses the question: “In the same way that openness is written into the design of the Internet, could it be that closedness is written into the very concept of the BBC?”

If it is, I don’t think it can remain that way for ever. Those who have been part of the BBC’s work online will feel rightly proud of what has been achieved since the corporation went online in 1997. Here are just 3 ways that the corporation has helped to define online journalism as we know it – please add others that spring to mind:

1. Web writing style

The BBC’s way of writing for the web has always been a template for good web writing, not least because of the BBC’s experience with having to meet similar challenges with Ceefax – the two shared a content management system and journalists writing for the website would see the first few pars of their content cross-published on Ceefax too.

Even now it is difficult to find an online publisher who writes better for the web.

2. Editors blogs

Thanks to the likes of Robin Hamman, Martin Belam, Jem Stone and Tom Coates – to name just a few – when the BBC did begin to adopt blogs (it was not an early adopter) it did so with a spirit that other news organisations lacked.

In particular, the Editors’ Blogs demonstrated a desire for transparency that many other news organisations have yet to repeat, while the likes of Robert Peston, Kevin Anderson and Rory Cellan-Jones have played a key role in showing skeptical journalists how engaging with the former audience on blogs can form a key part of the newsgathering process.

Unfortunately, many of those innovators later left the BBC, and the earlier experimentation was replaced with due process.

3. Backstage

While so many sing and dance about the APIs of The Guardian and The New York Times, Ian Forrester’s BBC Backstage project was well ahead of the game when it opened up the corporation’s API and started hosting hack days and meetups way back in 2005.

Backstage closed at the end of last year, just as the rest of the UK’s media were starting to catch up. You can read an e-book on its history here.

What else?

I’m sure you can add others – the iPlayer and their on-demand team; Special Reports; the UGC hub (the biggest in the world as far as I know); and even their continually evolving approach to linking (still not ideal, but at least they think about it) are just some that spring to mind. What parts of BBC Online have influenced or inspired you?

February 08 2011

12:40

Twitter promoted tweets – the AdWords for live news?

Al Jazeera sponsored Twitter tweet on Egypt Remember all that fuss about newspapers bidding on Google Adwords to drive traffic to their site? Well here’s a Web 2.0 twist on the idea: Al Jazeera using sponsored tweets to raise awareness of their Egypt coverage.

Twitter itself has the background. Some notable differences to Adwords are that the promoted tweets can be replied to and retweeted just like any other Tweet.

Also, interestingly, “according to Riyaad Minty, head of social media at Al Jazeera English, the @AJEnglish team is operating their Promoted Tweets campaign just like a news desk.” That’s because the content is the advertising, rather than the advertising driving users to the content.

Some metrics to come out of this, according to Twitter (they’re linking to evidence here):

H/t Laura Oliver

February 07 2011

15:00

“It just feels inevitable”: Nick Denton on Gawker Media sites’ long-in-the-works new layout

This morning, “the biggest event in Gawker Media history” took place: The nine sites of the group officially launched their redesigns. Go to gawker.com — or jezebel.com or deadspin.com or lifehacker.com or the five other sites that make up Gawker Media at the moment — and you’ll see the new page layout that’s been on display in beta-dot form for the past couple of months, brought to life on the properties’ home URLs.

The new look, overall, is a move beyond the blog — a move most aptly described, in a November Lifehacker post, by Nick Denton himself. And, in true blog style, the post-blogization of Gawker is something that’s been described and discussed on blogs long before today’s official drop date. The utter unsurprisingness of Gawker’s new look is probably a good thing for a web property, given how indignantly resistant to design change we web users tend to be.

“It just feels inevitable,” Denton says. “We have a crying need to showcase both exclusives and visual posts. The visual posts are now at least half of our top-performing stories. And audience growth on sites like Deadspin and Gawker has been driven by our most sensational scoops.”

The biggest change to note is the two-panel layout, which makes for a front page that, as Gawker editor Remy Stern put it this morning, is “dominated by one big story (or a roundup of several different stories), and a list of headlines appear in a column down the right side of the page.”

For that, “the antecedents are software products, however, rather than web sites,” Denton told me over Gchat. “We’ve definitely been influenced by two-pane email and news reading apps.” One of the keys to the redesign is the new emphasis on visuals — most strikingly embodied in the huge slot As Denton noted in his Lifehacker post, “This visual slot will be 640×360 pixels in size — that’s 64 percent larger than in the current design — and be in the most prominent location on every page, above even the headline itself. Viewers will be able to toggle to a high-definition 960×540 version — a full 3.7 times larger than the current video standard.” Gizmodo, notably, has been investing in bigger and better visuals as a way to make stories stand out.

The redesign is a kind of convergence in action: blog, magazine, and television, all collapsing into each other.  Though “outside observers will note that this layout represents some convergence of blog, magazine and television,” Denton notes — yup — and though “that’s true in the abstract but it’s more of a description than an argument” — fair enough — when it comes to marketing, the redesign is a kind of argument. A big one.

Online, increasingly, the ad-sales choice boils down to two general strategies: build ad revenues directly, or build audience (which in turn accrues to revenue). The new layout is a double-down on the latter. With the design’s increased emphasis on engagement/the lean-back experience/etc., Gawker properties will ostensibly beef up their time-on-site stats while — for the short term, at least — taking a cut on pageviews as readers engage with and lean back into their content. It’s an app-like approach being realized, intriguingly, on the open web. And, in it, Gawker’s taking a TV-like approach to ad sales: one that’s more about nebulous mass consumption — zeitgeist, if you will — than about simple CPMs. Essentially, as Salmon noted: Gawker is selling time, not space. It’s not selling reader eyeballs so much as reader attention.

And that’s an idea that’s been in the works for a while. Last spring, Gawker’s head of marketing and advertising operations, Erin Pettigrew, wrote a post about Gawker’s new emphasis on branded traffic via an attempt to measure “recurring reader affection.” I chatted with her about that post; here’s what she told me at the time:

First, for so long we concerned ourselves with reach and becoming a significant enough web population such that advertisers would move us into their consideration set for marketing spend. Now that we have attained a certain level of reach and that spend consideration, we’re looking for additional ways to differentiate ourselves against other publisher populations. So branded traffic helps to illuminate our readership’s quality over its quantity, a nuanced benefit over many of the more broadly reaching sites on the web.

Secondly, there’s a myth, especially in advertising, that frequency of visitation is wasteful to ad spend. As far as premium content sites and brand marketers go, however, that myth is untrue. So, the ‘branded traffic’ measure is part of a larger case we’re making that advertising to a core audience (who visits repeatedly) is extremely effective.

That’s a magazine model; Gawker has simply been translating it to the web. (“If you’re going to working with the most storied brands,” Denton puts it, “the appeal has to go beyond the numbers. Conde Nast — at its peak — sold the magic.”) And Gawker certainly hasn’t been alone in doing that: See Slate, Salon, and their peer group, who go out of their way to emphasize the smartness (more cynically: the affluence) of their readers to advertisers. And yet Gawker seems to have reached a critical mass (or, to use the language of a writer from one of those Conde Nast titles, a tipping point): It’s moved, it seems, beyond simply selling its readers to advertisers. Now, it is simply selling itself. The readers are implied. They can be, in the best sense, taken for granted.

Check out, for example, the Advertising page on Gawker; in place of a traditional media kit (replete with demographic data about readers and the like), you’ll find a slickly produced video detailing Gawker’s (literally) storied history. The thing has the feel of an Oscar clip real, complete with a strings-heavy sidetrack; you’re compelled, almost in spite of yourself. And the video presents Gawker through the prism of a kind of epic inevitability, noting, accurately, how much the site and its sisters have done to change things. The message is, implicitly and essentially: Gawker is the future. Be part of it.

Which doesn’t mean that Gawker isn’t also selling readers to advertisers in the traditional magazine (and, for that matter, newspaper) model; it still is, definitely. It’s just doing it more indirectly. The advertising videos are “about the stories,” Denton says. “And the stories define the readers — and the readers define the stories.” The delivering-readers-you-want-to-reach aspect is only one part of Gawker’s marketing argument. “The pitch to advertisers is twofold,” Denton says. “One — and this is the constant — that our audience consists of the young and upscale people who have disappeared from newspapers and other traditional media. And, second, that we increasingly have the scale and production values of — say — cable television.”

It’s that second one that the redesign is trying to capture. And it’s the resonance, and competition, with cable that will be fascinating to see as the new Gawker layout becomes, simply, the Gawker layout. (Readers have the option of continuing with the blog format, if they prefer, which won’t serve the 640×360 ads; see the cola-nostalgic Deadspin Classic, for instance. But “I doubt it will represent any more than 10 percent of impressions, anyway,” Denton notes.) Denton sees his competition, he told me, not only as sites like TMZ and The Hollywood Reporter, but also — and more so — AOL. (A rivalry that, around midnight last night, suddenly got much more interesting.) “And — in the long term — we’ll compete for audiences with cable groups such as NBC Universal,” Denton says.

It’s a big experiment — and a big gamble. One that, like so many similarly grand experiments being made by the big media companies out there — the Times’ paywall will rise any day now — will be fascinating, and instructive, to watch. History’s on Denton’s side — he’s been right about a lot so far — but it’s far from certain that the redesign, and the marketing logic that goes with it, will pay off.

Yesterday, after former Gawker editor Gabriel Snyder observed that, since the redesign, pageviews were down at the beta sites of Jalopnik and i09, Rex Sorgatz issued a bet: “I’m on the record that I think the redesigns will fail. And I’m now officially opening the betting pool. I think Denton is going to be forced to pull back on this. If anyone wants to wager that the redesign don’t get yanked back (or greatly modified) by, let’s say, June 1… I’ll take your bet.”

Denton himself took the bet. (“Money where your mouth is,” he told me.) The measure is October pageviews on Quantcast. The market’s at 510 million pageviews at the moment — so “for every million over that, he pays me $10,” Denton says. And “for every million under, I pay him.”

“I’m going to clean him out.”

February 02 2011

12:38

January 03 2011

19:30

The cognitive surplus hates pigs. Also, Snooki.

Last week, Josh located Clay Shirky’s cognitive surplus — in an epic battle against pigs.

The fact that Angry Birds consumes 200 million minutes of human attention a day, Josh pointed out, suggests an important caveat to the surplus idea: that the increasing popularity of the web — and, with it, the decreasing popularity of television — doesn’t automatically lead to more creativity capital in the world. “Even if the lure of the connected digital world gets people to skimp on the Gilligan’s Island reruns,” he noted, “that doesn’t necessarily mean their replacement behaviors will be any more productive.”

Today brings another caveat to the creativity-from-surplus concept: a finding that “television remains a refuge in the media revolution.” To the extent that, per The New York Times:

Americans watched more television than ever in 2010, according to the Nielsen Company. Total viewing of broadcast networks and basic cable channels rose about 1 percent for the year, to an average of 34 hours per person per week.

In other words: Each of us Americans spends, on average, nearly five hours boob-tubing it every day.

Having fallen prey to an epic Jersey Shore marathon over the break, I am in no position to pass judgment on this teeveetastic state of affairs. But it’s worth noting that the cognitive surplus, as an argument and a concept, is predicated on the idea that the future will find us paying significantly less attention to TV than we do now. While the Times’s “more TV than ever” framing may not be as black-and-white as it appears — as Table 2 of Nielsen’s Q3/2009 Three Screen Report makes clear, hours-per-month fluctuations are common, and you wouldn’t want to read too much into this particular blip — the numbers here are a reminder of the fragility of the surplus itself. Even with all the new digital distractions available to us, there’s very little about TV, and our relationship with it, that suggests “decline.” In the matter of wiki versus Snooki, to the extent that the two are mutually exclusive, it’s not at all clear who will emerge victorious.

That’s not to question the nuanced ideas that inform Shirky’s framing of the surplus as time spent engaged in generativity and generosity. But it is to wonder: What happens to the cognitive surplus if the surplus itself never fully shows up?

December 14 2010

19:47

When we can’t believe our own eyes: Balance, objectivity, or transparency?

Time magazine's Wikileaks correction

It’s been a good week for followers of that endangered beast objectivity. On Friday Glenn Greenwald reported on factual inaccuracies in Time’s Wikileaks article, and the ‘correction’ that was then posted (reproduced above). Greenwald writes:

“The most they’re willing to do now is convert it into a “they-said/he-said” dispute.  But what they won’t do — under any circumstances — is state clearly that the Government’s accusations are false, even where, as here, they unquestionably are.”

Meanwhile, the BBC is facing a viral backlash (described as “lobbying” by a spokesperson) over Ben Brown’s interview with Jody McIntyre (transcript here):

Kevin Bakhurst has responded to the complaints and the copious comments on his post are worth reading in full – not only because many of them flesh out the debate extremely well (and others would sit well in a textbook on interviewing technique), but because they provide a compelling story of how people’s relationship with the media is changing.

In particular, on the subject of balance one journalist comments:

“This story demonstrates the fallacy of ‘balanced reporting’. On the evidence of the video Mr McIntyre is almost certainly a victim of an assault and battery, he should sue, and if he does – he will almost certainly win. Even if were he found to be in some way contributorily negligent ‘for rolling towards the police’ as it were – the Tort will still have been committed by the police. The Law makes it clear there is no such balance, yet through this kind of aggressive cross examination, perpetrator and victim are reduced to the same standing in the eyes of the viewer: both are placed under suspicion. And – vitally – to begin with such suspicion is not sceptical, but cynical. There’s a considerable difference.”

Meanwhile Kevin Marsh makes a strong argument against the swing from objectivity towards “transparency” as “replacing one impossibility with another”.

I lay all these out as fertile ground for any discussion on objectivity, transparency and ethics.

Older posts are this way If this message doesn't go away, click anywhere on the page to continue loading posts.
Could not load more posts
Maybe Soup is currently being updated? I'll try again automatically in a few seconds...
Just a second, loading more posts...
You've reached the end.