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July 24 2011


1 billion opportunities - Google+ off to a fast start with 20 Million visitors in 21 days

comScore :: Google does have a built-in visitor base of more than 1 billion to work with, so there is clearly potential to convert a high number of users to its new social tool Google+ – even if it is still invite-only. What is also interesting about the rapid growth of Google+ is its proliferation on a global basis. While the U.S. leads in Google+ audience, it currently accounts for 27% of the total worldwide audience. Interestingly, India holds a strong #2 position with 2.8 million visitors. The UK (867,000 visitors), Canada (859,000 visitors) and Germany (706,000 visitors) round out the top five.

Facts & figures - continue to read Andrew Lipsman, blog.comscore.com

July 02 2011


Europe - Germany leads online video viewing

ClickZ :: Internet users in Germany view more online video than in other major markets across the continent, according to data from comScore. Among the territories currently reported in the firm's Video Metrix measurement service, 44.9m unique viewers in the country watched online video, and also spent 19.6 hours viewing it than in any other during the month of April. Second in unique viewers is Russia 39,8m unique viewers in April, 2011.

Published July 1, 2011 

Continue to read Jack Marshall, www.clickz.com

Sponsored post
Reposted byLegendaryy Legendaryy

December 04 2010


Wikileaks: Power shifts from secrecy to transparency

Welt am Sontag in Germany asked me for an op-ed on Wikileaks. Here it is, auf Englisch. Hier, auf Deutsch.

Government should be transparent by default, secret by necessity. Of course, it is not. Too much of government is secret. Why? Because those who hold secrets hold power.

Now Wikileaks has punctured that power. Whether or not it ever reveals another document—and we can be certain that it will—Wikileaks has made us all aware that no secret is safe. If something is known by one person, it can be known by the world.

But that has always been the case. The internet did not kill secrecy. It only makes copying and spreading information easier and faster. It weakens secrecy. Or as a friend of mine says, the internet democratizes leaking. It used to be, only the powerful could hold and uncover knowledge. Now many can.

Of course, we need secrets in society. In issues of security and criminal investigation as well as the privacy of citizens and some matters of operating the state—such as diplomacy—sunlight can damage. If government limited secrecy to that standard—necessity—there would be nothing for Wikileaks to leak.

But as we can see from what has been leaked, there is much we should know—actions taken in our name—that government holds from us. We also know that the revelation of these secrets has not been devastating. America’s and Germany’s relationship has not collapsed because one undiplomatic diplomat called Angela Merkel uncreative. Wikileaks head Julian Assange told the Guardian that in four years, “there has been no credible allegation, even by organizations like the Pentagon, that even a single person has come to harm as a result of our activities.”

So perhaps the lesson of Wikileaks should be that the open air is less fearsome than we’d thought. That should lead to less secrecy. After all, the only sure defense against leaks is transparency.

But that is not what’s happening. In the U.S., the White House announced a new security initiative to clamp down on information. The White House even warned government workers not to look at Wikileaks documents online because they were still officially secret, which betrays a fundamental misunderstanding of the definition of secret as something people do not know. I fear that one legacy of Wikileaks’ work will be that officials will communicate less in writing and more by phone, diminishing the written record for journalism and history.

I have become an advocate of openness in government, business, and even our personal lives and relationships. The internet has taught me the benefits of sharing and connecting information.

This is why I have urged caution in not going overboard with the privacy mania sweeping much of modern society and especially Germany. Beware the precedents we set, defaulting to closed and secret, whether in pixelating public views in Google Street View, or in disabling the advertising targeting that makes online marketing more valuable and will pay for much of the web’s free content.

I fear that a pixel fog may overcome us, blurring what should be becoming clearer. I had hoped instead that we would pull back the curtain on society, letting the sunlight in. That is our choice.

In researching my book on the benefits of publicnness (to be published as Public Parts in the U.S. and Das Deutsche Paraoxon in Germany), I have found that new technology often leads to fears about exposure of privacy. The invention of the Gutenberg press, the camera, the mass press, the miniature microphone, and now the internet have all sparked such worry.

Now, in Wikileaks, we see a new concern: that secrecy dies. It does not; secrecy lives. But it is wounded. And it should be. Let us use this episode to examine as citizens just how secret and how transparent our governments should be. For today, in the internet age, power shifts from those who hold secrets to those to create openness. That is our emerging reality.

Business, be warned: You are next.

: More: This Economist post thinks likewise.

With or without WikiLeaks, the technology exists to allow whistleblowers to leak data and documents while maintaining anonymity. With or without WikiLeaks, the personel, technical know-how, and ideological will exists to enable anonymous leaking and to make this information available to the public. Jailing Thomas Edison in 1890 would not have darkened the night.

: Jay Rosen is concerned that Julian Assange ducked the question of how diplomacy can operate without assurances of secure communication.

November 02 2010


Germany, what have you done?

Street View is online in Germany and it includes — or rather, excludes — 244,000 addresses that Germans have demanded be pixelated. They have, in their word, demanded their Verpixelungsrecht.

It is more offensive than I had imagined, a desecration of the public demanded and abetted by German politicians and media on a supposed privacy frenzy.

See this building on Hugo-von-Königsegg-Straße in Oberstaufen, Germany.

Screen shot 2010-11-02 at 8.03.01 AM

Ugly, isn’t it? As someone in the audience said when I spoke on the topic at a meeting of the Green party in Berlin a few weeks ago, it is as if they are digitally bombing the German landscape.

Now you can drive to Oberstaufen and stand across the street — between the Edele bookstore and Dr. Fassnacht’s building — and look at the building all you want because you would be exercising your right to be in public. But not online, not in the land of Deutschnet, you can’t. Germany has now diminished the public. It has stolen from the public.

This is not a matter of privacy. And don’t tell me it has a damned thing to do with the Nazis and Stasi; that’s patently absurd. If anything, the Stasi would have exercised their Verpixelungsrecht to obscure their buildings from public view, taking advantage of the cloak of secrecy the idea provides. That’s the danger of this.

This is an issue of publicness. These are public visions now obscured. This is why I am writing a book about protecting the public, from assaults such as this. I can’t write it fast enough.

MORE: Here’s Der Spiegel (in German) under the headline: So Google pixelates the Republic. Don’t blame Google, folks, blame yourselves. It notes that the mayor of Oberstaufen, however, welcomed Street View. With a cake.

October 21 2010


Journalists Should Play and Discuss Newsgames Like 1378(km)

Evangelizing newsgames is not just about convincing journalists that they should create and use games to express ideas and inform the public. It's also about getting journalists to recognize newsgames that are created outside of professional institutions as works in dialogue with their field. Even if a person cannot produce a game on his own, newsgames can still be shared and discussed. Expending a modest amount of effort in this capacity would go a long way toward the adoption of newsgames as a form.


Last week we wrote on our project blog about the media's reception of a German student-produced non-commercial game, 1378(km). The student intended to build a little world that addressed the issues of both the Eastern and Western halves of Germany during the Cold War. Due to be released on the 20th anniversary of the unification of Germany, it has already sparked controversy thanks to the reaction from memorial organizations and some families of those killed while trying to leave the Communist East. Like many of the other videogame controversies surrounding real world events, the groups said that 1378(km) was insensitive and the subject was not appropriate for a medium associated with play and fun.

Journalists unfamiliar with the concept of newsgames covered the story with characteristic impartiality. Articles from the BBC, CBC, Reuters, and Time look almost identical. The facts of the story are described in plain detail; stakeholders were given equal (but not ample) opportunity to explain themselves. The issue is that, while the journalists made their readers aware of the subject in question, they did nothing to explore the issues involved. Below is a trailer/teaser for the game:

None of the writers consulted with outside sources to determine the context in which the student's game exists. None of the writers asked to play an early build of the game in order to analyze the issue. The outcome of their inquiry was a report: A factual, but dreadfully boring report.

Because the game had not yet been released, the controversy surrounding it has forced its creator to push back the release by a few months. It's therefore premature to judge its integrity as a documentary game engaged in a journalistic role. But the treatment it received signaled the news media's belief that it was not -- and could not -- be a significant contribution to the historical dialogue.

Part of our duty as newsgames researchers is to explicate the newsgame's potential. Our book, Newsgames: Journalism at Play, concludes with the charge that journalists should take risks and produce these kinds of games. But we underplayed the importance of asking news professionals to look for, investigate, and even scrutinize games being created by those outside of the industry.

Getting Journalists Involved

How can journalists involve themselves in this dialogue? It's easy: Play and discuss.

When we started our research, we had an idea of what a newsgame would look like (short games about recent topics in the news), and the capacity in which it would function (raising awareness while taking a stance). We did not immediately know that games could be used to do journalism, but we had an inkling and decided to take the plunge. It was by playing and discussing that we learned newsgames manifest themselves in varied forms. We now ask professional journalists to do the same.

The tool that we're currently building to help produce newsgames will not succeed without the help of professional journalists. To this end, we wish to share our knowledge, encourage discussion between journalists and newsgames producers, and promote the potential contributions of a complementary way of delivering the news.

In our book we identify seven categories of newsgames: Current event, infographic, documentary, puzzle, games for communities, games about journalism, and platforms for creating games. These are not all the possible categories, of course, but they illustrate the variety of uses and forms. Until the relationship between documentary filmmaking and journalism is demonstrated, the burgeoning potential of the historical interpretation taking place in 1378(km) lies untapped and unexplained.

We ask that journalists play newsgames and share them among each other. You don't have to be an expert in games to detail your experiences of playing and share how you feel about the material. The best way to develop expertise is to immerse oneself in examples. By doing so, journalists will be able to respond to works produced by non-professionals. They can then provide valuable feedback by highlighting the strengths of the work and making suggestions to address its weaknesses. Game designers would benefit greatly from this feedback as it would bolster their work -- and news professionals would benefit by developing an understanding of an emerging format for news content.

October 16 2010


Books as makers of publics

Here’s my talk to the O’Reilly Tools of Change conference in Frankfurt before the Book Fair there, in which I argue that books are tools for making publics and now that we all have presses publishers must ask how they can play a role in helping us make publics — and how they can protect our tools of publicness.

I’m having trouble setting the width of the player, so go to the “more” link and you can watch the videos.

September 16 2010


September 15 2010


Germany’s N word

Various German commenters in my prior post about my talk in Berlin are taking me to task because I dared hark back to World War II in a discussion of government-required identity cards and how that enables the state to monitor the people — and a discussion of the value of publicness and how that enables the people to monitor the state.

“I really don’t think it it necessary to pull the ‘Nazi-card,’” said one. “Please don’t even in an article about Google make strange references to the Nazi history…” said another. “Can we please let the nazis peacefully burn in hell? K thx,” asks one more. “It’s always the krauts, blitzkrieg and all that,” complains the last.

So apparently Germans are allowed to say Nazi. I’m not.

Let’s examine that. In Friday’s discussion in Berlin, it was the German politicians who alluded to World War II and East German oppression. Thilo Weichert, the privacy commissioner, raised the allusion in his opening remarks: “Of course, we have a Nazi history in Germany and we have the DDR history, which makes clear to us how information can bring oppression.” A reporter in the crowd asked whether in decades we’d believe that “pixelated buildings were taken away from historians and the public, so Germany would look worse than after the war.” Renate Künast, the Green leader in the Budestag, huffed in reply that “the reconstruction of the pixelated buildings is much easier than what the Trümmerfrau [women who cleaned up rubble] did after the war.”

As I said in my post, every time I talk about privacy in Germany, I am reminded by Germans that I must consider the context of the Nazi and Stasi past. It is in this very context that I raise the spectre of police stopping citizens on the street to demand identification for reasons that cannot always be predicted and protected against. It has happened before. It is in this context that I raise the idea that what’s public is a public good that can nonetheless be destroyed by government’s actions. It has happened before. It is in this context that I raise the warning that the people should not give anyone, especially government, the right to hide in public by forbidding us to picture what happens there. It has happened before. And it is in this context that I pointed to what I confessed was the too-obvious — but very, ahem, concrete — metaphor of a bunker just at the corner as a warning of a society that closes inward in defensiveness. It has happened before. But apparently, I’m not allowed to say that. Only Germans are.

(And note well that in my book, I will also spend considerable time talking about another part of German history, Gutenberg’s, and the transition from one way of cognating and expressing the world. Because it has happened before.)

More context: I’m a friend of Germany. I love the place. I married into a German family. I am fascinated by the people. I go there as often as I can find an excuse. I am grateful that my career and the internet have enabled me to make friends and have colleagues there. I hold the nation and its accomplishments in high esteem while I learn lessons from its past. I have studied the nation’s history with shelves of book at home on the subject. I have studied the language but to little avail and I apologize for that every time I am in Germany.

I do not apologize for my affection for Germany. But I must tell you, my German friends, that many Americans expect me to. I get funny looks when it comes out that I took German in school and I am asked why I would do that. People ask about my politics as a result. I know Americans, still, who won’t buy products made in Germany. I defend Germany to them. And part of that defense is to tell them how much the Germans talk about their past and consider it. Tucked all over Berlin are memorials to the victims of that past. At the Topography of Terror exhibit in the remains of the basement of the Gestapo headquarters, the list of those memorials — a plaque of plaques — is amazingly and tragically long.

But in the discussion here, it is as if my critics are saying, “We talk about our past and that is enough. So you shouldn’t.” Or worse, they are saying we should not talk about the past. It is as if they are saying that for me, Nazi is the N word.

But as someone from a nation of oppressors myself, I think we need to examine the etymology and ownership of words of oppression. Here, the American N word was a tool of oppression whose ownership was taken over by its oppressed. As a white American, I may not use it and that is as it should be.

But in Germany, I am hearing that Nazi is a word Germans may use but not others. Sorry, but the word no longer belongs to Germany; in Germany’s hands, it was a tool of oppression. So now it belongs to its victims, to the rest of the world.

If that word is used only as an insult — see: Godwin’s Law — then it is being misused. But that was not the case in the present discussion. Here, all of us — the German government officials and I — were trying to find context in history for changes in our world brought on by digital identity and its impact on privacy and the tools of publicness and their impact on our power in society. That is a perfectly legitimate discussion. It should not be shut down, my German friends, because you don’t like hearing someone else use what you think is your N word.

My points about the past are serious indeed. Beware government using your identity as its tool against you. Beware the precedent of telling Google it may not picture what’s public as that enables those in power to stop the rest of us — the public — from picturing what is public. And beware bewaring too much, talking just about what could go wrong and missing the opportunities change brings because we keep looking back instead of forward.

September 14 2010


Oh, those Germans

I was gobsmacked sitting on a stage in Berlin when the privacy commissioner for a German state erupted in an attack on Google—which, by the way, has the highest market penetration in Germany of anywhere in the world (97.4% there vs. 65.4% in the U.S.).

“As long as Germans are stupid enough to use this search engine,” he spat, “they don’t deserve any better.”

This from Thilo Weichert, privacy maven for Schleswig-Holstein, brought to the stage, with me, by the Green Party for a discussion about privacy last week, where we were joined by Renate Künast, head of the party’s delegation in parliament, and Konstantin von Notz, their MP overseeing matters digital.

Before I went to Berlin I asked why the Germans are so bonkers about Google and privacy. But now I wonder whether it’s the Germans or their media and politicians.

Witness that moment: Here a public official charged with representing and protecting the public so cavalierly—no, so hostilely—dismisses and insults his own constituents and thinks he should tell them what to do. I ask him what harm Google has done him. He has no answer. He complains that “Google uses information to manipulate me.” Any more than any marketer … or politician?

Weichert also stood on stage supporting the German government’s move to require digital ID cards with embedded RFID. The Greens don’t agree; they are worried about the card. But Weichert goes farther: He says the ID cards should be used to verify identity on the internet. Now he’s spooking *me* about privacy.

As I listen in German, I hear the card called an “Ausweis” and I shiver just a bit that no one seems to recognize the ghost in the word. In America watching war movies, there was never a more frightening phrase than “Ausweis, bitte” — “papers, please” (see this from Arizona). When I talk about going too far with privacy, Germans remind me about their Stasi and Nazi past. Yet here is the government instituting electronic ID with technology that makes some American go nutty if it’s attached anonymously to pants!

This is the other German paradox — or as someone said at the Re:publica conference in Berlin after my talk about publicness, this is the American paradox: Americans mistrust government more than Europeans even though we have arguably had better governments than they have. And we trust companies more than Europeans even though we have arguably had worse companies.

I heard much mistrust of companies — well, especially one company: Google — in Berlin. “Google is the worst example of openness and transparency and the willingness to serve the democratic needs of society,” Weichert said on stage. He had what seems to be a legitimate complaint, saying that Google refused to meet with him an other privacy commissioners. But then again, a friend in the audience this night was twittering with a Google public affairs person in Germany who was watching the event on the web and was wondering why he hadn’t been invited to respond. Nonetheless, it’s unquestionably the case that Google has a PR problem in Germany.

You’d think Google would be better at PR given that Weichert insisted the company’s decision to end its censorship in China was “nothing but a PR trick.” He went farther, equating Google as an unsurveilled surveiller with China and Iran! “Google’s only interest is to earn money,” he said, as if shocked. That was a theme of the night: Google dares to make money. A Green journalist in the audience complained that Google uses data “to sell me.” I asked what newspaper doesn’t do that. Google, he said, “misuses my data to become too big.” Show me the line marked “too big,” I asked.

So is Google’s problem hostility to business or to America? Weichert denied both. But he complained that “no secret service is more secretive than the Americans’.” (I suspect the CIA would take that as a compliment.) He said the U.S. is focused too much on freedom of information and openness and not enough on privacy.

There may be nascent anti-Americanism but I don’t think that’s the root of this. Is it a misunderstanding of the
ways of the new digital world? Perhaps. Künast, whom I found to be a reasonable politician, launched into an odd discourse on taking pictures of the Bundestag and whether, if those pictures are sold in a souvenir shop online, a share of the profits ought to go to the German people and government since they own the building. Eh?

Maybe the problem is the concept of the public and the idea of control over the public. Künast is talking about controlling ownership and use of what is public. Weichert’s talking about limiting what’s public in public; he gets mad at me mocking the German movement toward a “Verpixelungsrecht” — a right to be pixelated, even for buildings! Weichert says we should all default to private and I ask whether we should default to public. I think that publicness is defined by openness and a lack of restriction. When you diminish what’s public you take from us, the public. For we own what’s public.

There’s additional historical irony having this conversation in Germany, where Jürgen Habermas is credited with defining the concept of the public sphere, though in my book I’ll argue that Habermas corrupted an earlier concept of making publics — plural. The internet returns us to the idea of making public gives us all the power to do so — and I don’t want to see that taken for granted or taken away.

So I argue that we need to protect our tool of publicness. That’s what we should be talking about. There, at last, there is some agreement: to the need to have a discussion about a charter of rights online. I propose mine, knowing it’s inadequate. Künast says government should begin by legislating essential rights.

Well, OK, but I said on stage that, with all due respect, I didn’t want either government or business claiming dominion over the public’s tool of publicness, our internet. I called on John Perry Barlow’s Declaration of Independence for Cyberspace. I don’t want Google and Verizon carving up the internet like the Sudetenland without us, its citizens, at that table. I sure as hell don’t want Herr Weichert telling me how I should use his internet. I implore the crowd to take charge of this charter themselves.

If they don’t, if the internet gets locked down and cemented up, I fear it will look like this bunker that — oh, photographic irony — stands just outside the Heinrich Böll Foundation where we are speaking:

That’s a World War II bunker now owned by a millionnaire who built a penthouse on top and put an art gallery into the floors below behind doors that are opened for guided tours by appointment. The metaphor is too obvious even for an American.

What gives me some hope is that folks in the audience — digital folks — are fighting the good fight and they’re doing it with humor. Jens Best started a movement to shoot photos of all the pixelated buildings in Google Street View and link them to those addresses. And here’s a video (watch to the end) about the pixelated man:

At the start of the evening, Künast says that “freedom can comprise anonymity.” Yes, but freedom also comprises publicness. Publicness may be our highest right of freedom — to stand up and say what we think and be who we are and join together and act without fear of oppression. Surely, that should resonate here. That is just the sort of balancing discussion we must have so people know they have a choice and protect that choice. We need to protect their right to be private. But we also must protect the rights of the public.

I challenge Künast — who, rumor has it, may next become the mayor of Berlin (she says nothing) — to make the city a model of openness, a monument to the public and I suggest that her party should call a conference to begin discussion of our rights. Just make it our discussion.

August 25 2010


The German paradox, continued

The hard-on Germany has for Street View gets more ironic and amusing by the day. @larsan sent me a link to German newspaper story that points to all the others who open up even more data than Google. As best as I can translate, that includes:

* Deutsche Telekom’s online phone book let you search on someone and find an aerial view of the house from four angles and a view of the backyard — with, note well, personally identifiable information attached: name and phone number.

* The site Sightwalk has street-level tours of seven German cities, including parks. Knowing Germany, one could probably find naked people there.

* State governments not only take but sell detailed images of property, including monitoring for heat loss.

At the same time, the German government is rolling out mandatory ID cards with RFID tags embedded in them. ID cards sent Brits over the edge; they’d do the same here in the U.S, I’m sure.

But at least I’m starting to see some debate over Street View and privacy nuttiness; saner voices are, if not prevailing at least speaking. Mario Sixtus writes a wonderful column (in German) recounting the inane conversations he has with German friends about Street View. This column says the argument is typically German, that the fight against Street View has no real basis, and that this fight is bringing out the cultural divide between online and offline. This photographer is going to replace pixelated buildings in Street View with real pictures linked to the addresses (take that, fool!). This story points out that Street View has been around in other forms since 1948. And this column asks why Germany is irrational about Google.

That’s really the question: What is it that makes Germans go bonkers about Google? Is it media trying to gain an advantage against their competitor? Is is anti-Americanism? Is it some inner anti-capitalism? I’m serious. I can’t figure them out and I think they should sit down and try to figure themselves out. The Green Party of Germany invited me to come next month to talk about publicness and privacy and I can’t wait to hear their explanations.

In the meantime, the insanity continues. Church leaders are opposed to Street View, saying, “The world belongs to God, not Google.” Oy.

August 04 2010


Privacy paranoia dramatized

The German Consumers’ Union—funded by the German government—has put out a video warning internet users about their privacy under a campaign called Surfers Have Rights. You don’t need to speak a word of German to get the gist:

(At the end, the text says: “You do this every day … on the internet.” And the shopper is asking simply, “Excuse me, where do I find…? The store clerk needs no translation.)

The German blog Netzpolitik thinks it’s a nice video. But Martin Weigert at Netzwertig has real concerns. The video “does but than spread distrust,” he says, arguing that even the most trivial data that “has the value of a dropped sack of rice in China” (must be an idiom) is made to seem drastically overvalued. The clip presents consumers as helpless, persecuted by their cohort. “What message does this convey? Mistrust everyone and everything.”

Hmmm. One would think that the German government would be somewhat sensitive to some irony there since, in earlier form, it was quite effective at making everyone mistrust everyone.

But the metaphor is hardly just German. Last week in Congress, Sen. Jay Rockefeller pulled out the overused trope that navigating the internet is like shopping in a mall, being watched in every move by “a machine” (very Orwell, that). The Byron Dorgen revealed a bit too much, I think, when he extended the metaphor to wonder whether, when going to the ladies’ lingerie department, onlookers would wonder whether you were really buying some for your wife or…. “That’s a really good analogy, I think, to what is going on on the Internet today,” said Federal Trade Commission Chairman Jon Leibowitz.

No, it’s not. You are already being watched in the store. Stores have cameras watching you. They track what you buy via your credit card and frequent-shopper cards. They have floorwalkers and clerks who see what you buy. Fellow shoppers can see what you buy. So the hell what? So you like bananas. It’s a sickness in the mind of the beholder to imagine you doing something bad with the fruit.

The German clip and the Congressional “debate” reveal that the essential argument about privacy is too often purely emotional. You may — and do — go about your shopping every day feeling quite fine about it but here are government officials who want to creep you out. Government officials who have the power to creep us out in plenty of other ways. And now The Wall Street Journal is continuing the creep-out (odd, since they’d usually be the ones for business freedom against government regulation… hmmm).

In neither exposition is there any discussion of actual damage and actual danger, just nonspecific creepiness. Thus Netzwertig worries about the public’s attitude toward the internet and technology itself. I do, too. I will argue in my book that we need strong protection for privacy especially against bad actors — but I’ll go the extra step and try to define privacy and define the danger for unless we do that, all we’re doing is summoning boogeymen with warnings of nonspecific creepiness. And then I’ll argue that what we should be spending time understanding how this new world works and finding the opportunities in it because its progress is inexorable.

July 13 2010


The German privacy paradox, continued

German researchers have found that—heated rhetoric about privacy aside—people are willing to give away personal information in exchange for a bargain. They’re even willing to give it away for nothing.

The Social Science Research Center in Berlin brought together 225 students at the Technical University there and offered them the chance to buy the same DVDs from two different online stores. Each store required the customers’ name and postal and email addresses. But one store also required date of birth and personal monthly income. That store also offered a one-euro discount on every item. Of 42 purchases made by this group, 39 opted to give away the additional personal information to get the discount.

What puzzled the researchers is that even when the discount was taken away, the two stores attracted equal business. “Thus the more privacy friendly firm failed to attract more customers even though prices were equal at both stores,” the study says (PDF here).

In spite of all of this, in a post-study questionnaire, 75% of the participants said they “have a very strong interest in data protection” and 95% said they “are interested in the protection of their personal information.” So they say one thing and do another. The rhetoric about privacy should perhaps be judged accordingly.

At the same time, German media and government are quite heated about privacy. The New York Times separately noted the irony that Germans by their actions don’t show such profound concern about privacy. To which a German government official who’s going after Google and Facebook told The Times that “his agency was trying to protect consumers from themselves.”

Whoa. Any time a government says it is trying to protect its citizens from themselves, beware. That is a government that is trying to get citizens to behave the way it wants them to behave, whether they want to or not. Isn’t that exactly the opposite of what government should do? And beware media that keep telling the public what it thinks they should care about whether they care about it or not. They, too, are out of touch.

Yes, privacy matters. But we need to get past the rhetoric, past the heat, and examine what people really do, what risks they are really under, what benefits they pass up when they decide not to share. That’s what my book will examine.

(Here’s my presentation in Berlin on the German privacy paradox.)

July 07 2010




Good humor.

Excellent design.

Great creativity.

So the winner is the Berliner Morgentpost.

Olé, olé, olé!

…but what if Spain wins?

(Thanks to Carsten Erdmann, editor in chief of the Axel Springer’s paper).



March 11 2010


January 18 2010


December 16 2009


December 09 2009


December 06 2009


November 23 2009


Axel Springer launches new paid-for multimedia magazine

Monocle has detailed insight into the development of Axel Springer’s eMag – a paid-for, multimedia magazine that will be part of the publisher’s Welt am Sonntag division.

“Twelve stories have been enriched with animation, film and audio. Browsing feels as intuitive as turning pages on paper. But you can also watch the New York correspondent visit a party by artist Terence Koh and sit in the passenger’s seat of the new Ferrari 458 Italia as it roars along the Maranello test track. You can dive into elaborate interactive infographics explaining the Copenhagen Climate Conference or listen to the Bee Gees talk about their 50th anniversary,” writes Markus Albers.

Welt am Sonntag's emag

Access to the site will cost €1.50. According to Albers, Axel Springer has been one of Germany’s most vocal supporters of online charging.

“[But] Unlike Murdoch it does not plan to charge for the electronic versions of existing papers. Rather it will launch innovative products, hoping to lure customers into downloading them onto computers and smartphones. In addition to today’s eMag there will be iPhone Apps from its tabloids Bild and BZ later in the year – you will also need to pay for these.”

Also of significance is how the project was developed: according to Charles Apples on Visual Editors, e-magazine was developed in-house in less than eight weeks, starting from an idea from art director Jordis Guzman Bulla.

(hat tip – Robb Montgomery)

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